FSMConnect Terms & Conditions

Effective Date: 01/18/2024

1. Overview

FSMConnect (“we”, “us”, “our”) provides a middleware platform that connects field service systems with customer portals to automate data syncing and workflows.

By using FSMConnect (“Platform”), you agree to these terms.

2. Use of the Platform

You agree to:

• Use the Platform for legitimate business purposes only
• Provide accurate account and system information
• Maintain appropriate access permissions to connected systems

You are responsible for how your team uses the Platform.

3.Integrations & Data Flow

FSMConnect facilitates the transfer of data between systems.

• We do not own or control the underlying systems
• Data accuracy depends on the source systems
• Integration performance may vary based on third-party APIs and availability

4. Service Availability

We aim to provide a reliable service, but:

• We do not guarantee uninterrupted or error-free operation
• Downtime, delays, or sync failures may occur
• We will make reasonable efforts to resolve issues quickly

5. Fees & Billing

We do not share your personal or financial information with third parties except as follows:

Service Providers: We may share data with third-party service providers that help us operate, improve, and secure the Platform.
Legal Requirements: We may disclose your information to comply with legal obligations, court orders, or government requests.

6. Your Choices

You have the right to access, correct, or delete your personal information. You may also opt out of certain data processing by adjusting your account settings.